JFrog 高管 Sunny Rao：token 不是衡量 AI agent 的正确标尺
Tokens are the wrong yardstick for AI agents, says JFrog’s Sunny Rao
JFrog 的 Sunny Rao 拿 IVR 语音菜单的旧账提醒：这波 agent 别再按 token 计费。
JFrog 的 Sunny Rao 在 e27 撰文提出，用 token 数量衡量 AI agent 是错误的标尺。他的论据来自上一轮自动化浪潮：呼叫中心当年被承诺用 IVR 和聊天机器人大幅节省成本，结果用户按 10 分钟的"0"也逃不出语音菜单，企业反而多出一层投诉要处理。作为当年销售过这类方案的亲历者，他认为这波 agent 浪潮要避免重蹈覆辙，就得先换掉按 token 计价的衡量方式。
Tokens are the wrong yardstick for AI agents, says JFrog’s Sunny Rao
Anyone who has spent 10 minutes pressing “0” to escape a voice bot knows how the last automation wave ended. Call centres were promised dramatic savings from IVRs and chatbots. Customers got phone trees that went in circles, and companies got a fresh layer of complaints to manage. Sunny Rao sold that promise from the […] The post Tokens are the wrong yardstick for AI agents, says JFrog’s Sunny Rao appeared first on e27 .
