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ChatGPT 频频引导用户去找 404 Media 解决客服问题

Quoting Jason Koebler

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Simon Willison 引用了 404 Media 记者Jason Koebler 的观察:ChatGPT 会把普通客服问题说成新闻线索,让人去找 404 Media 求助,挺离谱的。

由于大型科技公司基本没有人工客服,不少用户遇到普通技术问题时会去问 ChatGPT。记者 Jason Koebler 发现,ChatGPT 越来越多地把这类普通客服问题说成具有新闻价值的事件,并建议用户联系 404 Media 求助。这一现象让 404 Media 收到了大量与新闻调查无关的求助信息。

原文 · Simon Willison’s Weblog

Quoting Jason Koebler

Because big tech platforms essentially do not have customer support and make it impossible for their users to contact a human, many people experiencing run-of-the-mill tech problems have turned to ChatGPT. And, increasingly, ChatGPT is telling people that have normal tech support problems that they have discovered something journalistically notable and that 404 Media, specifically, can help them. — Jason Koebler , ChatGPT Keeps Telling People 404 Media Can Solve Their Tech Support Problems Tags: jason-koebler , openai , journalism , ai , llms , ai-ethics , ai-misuse , generative-ai , chatgpt , 404-media