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SaaS 模式正在翻转:AI-first + Human features 成为新范式

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SaaS 产品经理和创业者值得关注这个趋势——AI-first 正在重塑产品架构,Nitrosend 的案例展示了如何用智能体替代传统界面,做邮件营销的团队可以看看这种新玩法。

传统 SaaS 产品以“人类优先 + AI 功能”为设计理念,但这一模式正在被颠覆。新的趋势是“AI 优先 + 人类功能”,即产品核心由 AI 驱动,人类操作作为附加特性。以 Nitrosend 为例,它没有推出传统的邮件营销平台,而是打造了一个 AI 优先的平台,允许用户通过 Claude Code、Codex 等智能体工具运行邮件营销。这种完全不同的产品思路值得关注,虽然目前不确定是否适合专业用户,但突破常规的尝试本身就是进步。

原文 · Ate-a-Pi

Every SaaS today: Human-first + AI features.

This is all changing. The new model is: AI-first + Human features.

Nitrosend here is just another example:

Instead of releasing a platform to do email marketing, they are releasing an AI-first platform where you can run email marketing with Claude Code, Codex, or any other agentic platform.

I really like startups that are willing to do something completely different. I'm not sure if this is the right interface for professionals, but nobody knows the limits unless we try.

SaaS 模式正在翻转:AI-first + Human features 成为新范式|AI热报