模型官方一手78°

OpenAI GPT-Live-1 的语音代理在 Tau3 测试中表现优于 GPT-Realtime-2.1

For the GPT-Live-1's intelligence, Tau3 tests whether a voice agent can actually complete customer-s...

精选理由

OpenAI 新发布的 GPT-Live-1 语音代理,在 Tau3 测试中比之前的 GPT-Realtime-2.1 表现更好,能更流畅地处理客户对话和工具调用。

在 Tau3 测试中,OpenAI 的 GPT-Live-1 与 GPT-6 Astra 配合,首次尝试完成 83.6% 的客户支持任务,高于 GPT-Realtime-2.1 的 45.7%。在 TauBanking 测试中,该组合完成率为 38.1%。GPT-Live-1 在人工分析的对话动态基准测试中得分 97.3%,在 Full Duplex Bench v1.5 中得分 80.1%,首次响应时间比 GPT-Realtime-2.1 快 0.612 秒。在 Full Duplex Bench v3 中,其工具调用成功率达 87%,响应质量评价得分 90%。

图片来源 · @OpenAIDevs
原文 · @OpenAIDevs

For the GPT-Live-1's intelligence, Tau3 tests whether a voice agent can actually complete customer-s...

For the GPT-Live-1's intelligence, Tau3 tests whether a voice agent can actually complete customer-support tasks across airline, retail, and telecom scenarios. Paired with GPT-6 Astra at medium reasoning effort, GPT-Live-1 completed 83.6% of tasks on the first attempt, compared with 45.7% for GPT-Realtime-2.1. The same pairing scored 38.1% on TauBanking, where agents need to find information in banking documents and apply it while using tools to resolve customer requests. Of course, people chatting with our builds don’t talk in perfectly timed turns. They pause to think, interrupt with another question, or say “mm-hmm” without expecting you to stop: • GPT-Live-1 scored 97.3% on Artificial Analysis’s Conversational Dynamics benchmark, which evaluates when to wait, take a turn, respond to an interruption, or keep speaking through a short acknowledgment. • On Full Duplex Bench v1.5, it scored 80.1% on interactivity across overlapping speech, background voices, side conversations, and interruptions. • In Full Duplex Bench v1, it began responding 0.798 seconds after the user’s turn ended, compared with 1.41 seconds for GPT-Realtime-2.1. That measures the wait before the reply starts, not how quickly the model speaks. Getting the task right also means following a request when someone pauses, hesitates, or corrects themselves. With a backend model handling tool calls, the GPT-Live-1 setup achieved these results on Full Duplex Bench v3: • 87% tool-calling success for completing the correct sequence of tool calls. • 90% on the separate response-quality evaluation. Read more in the launch blog: openai.com/index/introduc… 💬 2 🔄 2 ❤️ 15 👀 5060 📊 5 ⚡