Domu 融资 1500 万美元，用 AI 智能体替银行和保险公司打电话收债
YC 访谈，聊 Domu 怎么用 AI 催收，BNPL 场景每 100 美元人类收回的钱它能多收 86 美元，刚拿了 1500 万美元 A 轮。
Domu 是 YC S24 批次的公司，专做涉及金钱往来的对话型 AI 智能体，覆盖催收、客户服务、销售和留存场景。在先买后付（BNPL）领域，其智能体每 100 美元人类催收额能额外收回 186 美元。目前 Domu 已服务美国五大 BNPL 公司中的四家和三家全美前十银行，最近完成 1500 万美元 A 轮融资。联合创始人 Camila Zancanella 和 Nick Diaz 在 YC 访谈中分享了如何让智能体在高监管场景下兼顾合规与同理心，并计划从催收扩展到更完整的客户关系管理。
Domu (S24) is building an AI workforce for conversations that move money, including collections, servicing, sales, and retention for banks, insurers, and healthcare companies. In buy now, pay later, its agents collect $186 for every $100 collected by human operations. Today, Domu works with four of the five largest BNPL companies in the US and three top-10 US banks, and recently raised a $15 million Series A as it expands beyond collections into more of the customer relationship. In this fireside, co-founders Camila Zancanella and Nick Diaz join YC's @kul to share how they built Domu to handle some of the most difficult and highly regulated customer conversations. They explain why making AI agents empathetic and compliant matters as much as making them efficient, how they’ve been able to outperform human teams while improving customer experience, and why they see collections as just the beginning. 00:00 — The AI Workforce for Debt Collection 03:50 — Building Empathetic, Compliant AI Agents 06:50 — Expanding Beyond Collections Your browser does not support the video tag. 🔗 View on Twitter 💬 8 🔄 0 ❤️ 28 👀 5351 📊 8 ⚡
