ElevenLabs 估值达 220 亿美元，CEO 谈 AI 语音客服是否该自报身份
Twenty minutes with the CEO of ElevenLabs, now reportedly valued at $22 billion
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ElevenLabs 估值 220 亿美元了，CEO 聊 AI 客服该不该告诉你'我是机器人'，观点挺有意思。
ElevenLabs 的 AI 语音技术被大量企业用于客服电话。CEO Mati Staniszewski 在采访中表示，企业应该主动告知来电者对方是机器，至少在这种做法成为行业默认标准之前。该公司据报估值已达 220 亿美元。
原文 · techcrunch
Twenty minutes with the CEO of ElevenLabs, now reportedly valued at $22 billion
ElevenLabs powers the AI voice on the other end of a lot of customer service calls, and its CEO told me this week that businesses should probably tell you that — at least until getting a machine is what everyone expects anyway.
