行业

Ethan Mollick:智能体流量涌入,企业面临服务变好还是变差的选择

精选理由

Ethan Mollick 聊了个挺现实的问题:智能体开始大规模自动访问各种服务,企业要么跟着变好,要么变得更难用,值得想想你会选哪边。

Ethan Mollick 发帖指出,智能体(agentic AI)带来的自动化查询正在突破过去限制访问的各类摩擦点,企业和政府即将面临一个关键选择。他配图说明这一趋势已经显现。企业需要决定:服务因此变好,还是变差。这一选择将影响未来服务的准入设计与商业模式。

原文 · Ethan Mollick

A consequential choice will be made soon by government and companies as they are increasingly flooded with agentic AI inquiries that overcome the frictions that gated access (see the graphs - it has already started!)

Two options: do you make services worse or better as a result? https://t.co/xVDw1G9MIZ